Our Expert Service Team
BAS is comprised of professional service teams that are experts in their fields, experienced, and continuously enhancing their skills through ongoing training—all aimed at providing our customers with the best service possible. We have numerous service teams specialized in various branches, each producing solutions tailored to our customers’ diverse needs.
Our Service Processes:
- Expert Teams in Their Fields:
Our service team consists of personnel specialized in different technical disciplines such as electrical, mechanical, and automation. Each team undergoes continuous training in line with the latest industry standards and receives support from certified experts. - Commissioning and Technical Service:
To ensure that our customers’ projects are executed quickly and seamlessly, separate teams handle commissioning (installation, revision, and cold/hot testing processes) and technical service (troubleshooting, maintenance, and repair). This ensures that each process is carried out with maximum efficiency and quality. - Rapid Response Times:
- Domestic Service: Across Türkiye, we arrange same-day service planning for emergency situations. Following the planning, our response team reaches the site within 48 hours to provide uninterrupted service.
- International Service: For international projects, aside from potential visa procedures, we guarantee intervention within 5 calendar days. This enables us to quickly address the needs of our customers in different regions.
Our Additional Services and Added Values:
- Preventive Maintenance and Remote Support:
We ensure that equipment and facilities operate smoothly and enjoy a long service life by providing regular preventive maintenance—not just during breakdowns. In addition, our dedicated remote support hotline offers immediate solutions to your problems. - High Technology and Modern Equipment:
With our state-of-the-art instruments and equipments, we aim to solve any technical issue as quickly as possible. This approach offers our customers both time and cost advantages. - Customer-Oriented Approach:
Our service processes are flexibly planned according to our customers’ needs and expectations. From the beginning of a project, we offer personalized communication and consultancy support at every stage of planning, application, and maintenance. - Sustainable and Reliable Business Model:
We place quality and reliability at the forefront by incorporating environmentally friendly, sustainable practices into our operations. We believe that earning our customers’ trust is the foundation of long-term business partnerships.